VoxxMail > Ripoffs: Vonage Silently Adds "Optional" Feature, Refuses To ...
[Consumerist Comments] But I've been a Vonage customer since 2005, and with taxes being added to the service, price increases, and to the fact that I make a good amount of international calls, which makes my bill rather variable , I didn't look at them in detail enough. I'd go online every month, see the screens (as in the screenshots) and assume that VV was off, and that the amounts over the standard service rates were for my international usage.
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[Consumerist] Vonage Silently Adds "Optional" Feature, Refuses To Refund Your ...: http://www.vonage.com/support.php?keyword=VisualVoicemail. Since the charges are valid, I regret to inform that I am unable to issue credit towards the "Visual Voicemail" messages received on enabling the feature. ...
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